Needs assessment is a process for determining an organization’s needs. It usually consists of three main parts:
Data Collection & Analysis
A needs assessment is the “what” (what the organization needs) that precedes the gap analysis, which is the “how” (how to close the gap between where the organization is currently and where they want or need to be).
Why is it Important?
At a busy company there are so many things going on, that it is hard to pin down exactly what may be holding it back. Needs assessment is important because it helps an organization determine the gaps that are preventing it from reaching its desired goals. Knowing what is working well and what needs to be changed is crucial to progressing effectively towards those goals and making an organization successful.
Needs assessment addresses these concerns from all levels, starting at the 30,000 foot view and drilling down further and further into the individual organization, to arrive at a plan with specific actions for improvement.
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